Privacy Policy

Privacy Policy

Last updated: [DATE]

Menopause in Schools ("we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, request resources, sign up to our email communications, or engage us to provide consultancy, training, workshops or speaking services.

1. Who we are

The website is operated by:

Menopause in Schools
Helen Clare
helen@menopauseinschools.co.uk

For the purposes of UK data protection law, we are the data controller responsible for your personal information.

2. Information we collect

Depending on how you interact with us, we may collect:

Information you provide to us

This may include:

• your name;
• email address;
• telephone number;
• organisation or school name;
• job title or role;
• postal or business address;
• information you provide when making an enquiry;
• information relating to a consultancy, training, workshop or speaking engagement;
• information contained in correspondence between you and us; and
• information you provide when requesting a downloadable resource.

We only ask for information that is reasonably necessary for the relevant purpose.

Information collected when you use our website

We may collect limited technical information about visits to our website, such as pages viewed and basic information about how the website is used.

We use Independent Analytics, a WordPress analytics tool, to understand website usage. Independent Analytics does not use cookies, store personal data or send analytics information to external servers.

For further information, please see our Cookie Policy.

3. How we use your information

We may use personal information to:

• respond to enquiries;
• provide information you have requested;
• deliver consultancy services;
• arrange and deliver training and workshops;
• arrange speaking engagements;
• communicate with you about bookings and services;
• provide downloadable resources;
• administer our business relationship with you;
• send marketing communications where you have consented to receive them;
• maintain appropriate business and financial records;
• improve our website and services;
• protect the security of our website and systems; and
• comply with legal and regulatory obligations.

4. Email marketing and SendFox

If you request one of our downloadable resources, you may be asked to provide your name and email address.

We use SendFox as our email marketing service provider. Information submitted through our lead-magnet forms may be transferred to SendFox so that we can provide the requested resource and, where appropriate, send subsequent marketing communications.

Where we send marketing communications to you, we will do so in accordance with applicable data protection and electronic marketing laws.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

SendFox may process personal information on our behalf and may use cookies and similar technologies in connection with its services. Please refer to SendFox's own privacy information for further details about its processing of personal information.

5. Lawful basis for processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract – where processing is necessary to provide services you have requested or to take steps at your request before entering into a contract.

Legitimate interests – where processing is necessary for the legitimate operation and management of our business, provided those interests are not overridden by your rights.

Consent – where you have given us permission to process your information for a particular purpose, such as certain marketing communications.

Legal obligation – where we need to process information to comply with a legal or regulatory requirement.

Where we rely on consent, you have the right to withdraw that consent at any time.

6. Sharing your information

We do not sell or rent your personal information.

We may share personal information with trusted service providers where necessary to operate our business and provide our services.

These may include:

• SendFox, for email marketing and delivery of requested resources;
• our website hosting and technical service providers;
• professional advisers such as accountants, insurers or solicitors where appropriate; and
• authorities or other organisations where we are legally required to do so.

We require appropriate service providers to handle personal information securely and in accordance with applicable data protection requirements.

7. International transfers

Some service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place, where required by UK data protection law.

8. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting and reporting requirements.

The precise retention period will depend on the type of information and our relationship with you.

You may unsubscribe from marketing communications at any time. Unsubscribing does not necessarily mean that we will immediately delete information that we are required to retain for other legitimate or legal purposes.

9. Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

10. Your rights

Under UK data protection law, you may have the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information in certain circumstances;
• request restriction of processing in certain circumstances;
• object to certain processing;
• request the transfer of your information in certain circumstances; and
• withdraw consent where we rely on consent as our lawful basis.

You also have an absolute right to object to direct marketing.

To exercise any of these rights, please contact us using the details below.

We may need to verify your identity before responding to a request.

11. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Further information about making a complaint is available from the ICO's website.

12. Third-party websites

Our website contains links to third-party websites, including LinkedIn, TikTok and Etsy.

We are not responsible for the privacy practices or content of those websites. If you follow a link to another website, we recommend reviewing its privacy policy before providing personal information.

13. Children's information

Our website and services are intended primarily for adults and organisations such as schools and other educational settings.

We do not knowingly collect personal information directly from children through this website.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

The latest version will always be published on this page, with the date of the most recent update shown at the top.

15. Contact us

If you have any questions about this Privacy Policy or how we use personal information, please contact:

Menopause in Schools
Helen Clare
helen@menopauseinschools.co.uk